Institute of Public Loss Assessors

Professional Insurance Claims, Advice & Support

Let Our Loss Assessors Take Care Of Everything

Serving the public since 1966
Serving the public since 1966
Professional Insurance Claims, Advice & Support
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Need Help With A Claim?

Need help with an insurance claim but don’t know where to start? Search our directory of professional Loss Assessors to find help and advice:

About Us

The Institute of Public Loss Assessors: Serving the Public

Loss Assessors handle all aspects of the claims process. A Loss Assessor represents policyholders when they need to submit an insurance claim and our members have experience dealing with all types of claims. Your Assessor will handle all aspects of the claims process, meeting with the insurers’ representatives, the Loss Adjuster or any other professional appointed by them, preparing your claim and negotiating the best possible settlement for you. They will also handle cases where liability for your claim has been refused.

The Institute of Public Loss Assessors, founded in 1966, is a recognised professional body for Loss Assessors in the United Kingdom. All Institute members are authorised and regulated by the Financial Conduct Authority and hold appropriate Professional Indemnity Insurance.

A Loss Assessor represents policyholders when they need to submit an insurance claim, and our members have experience dealing with all types of claims.

Insurance Claim Types

Types of Claim

Explore the types of claims Loss Assessors can help you with.

Joining the IPLA

Learn More About Our Membership Options

Insurance Loss Assessors
FAQs

Frequently Asked Questions

Find out more answers in our FAQs

What is a Loss Assessor and how are they different from a Loss Adjuster?
A Loss Assessor works on behalf of the policyholder to manage and negotiate your insurance claim, ensuring you receive a fair settlement. In contrast, a Loss Adjuster is appointed by your insurance company to protect their financial interests. The IPLA supports regulated Loss Assessors who represent you, not the insurer.
Why should I use an IPLA member for my insurance claim?
All IPLA members are authorised and regulated by the Financial Conduct Authority (FCA) and follow a regulations. Choosing an IPLA member means you’re working with a trusted professional who will fight for your best interests and ensure your claim is handled properly and fairly.
What types of insurance claims can IPLA members help with?
IPLA members are experienced in handling a wide range of claims, including fire, flood, storm, theft, accidental damage impact, subsidence and business interruption. Whether your claim is straightforward or complex, our members provide expert support from start to finish.
How do Loss Assessors charge for their services?
Loss Assessors typically charge a fee agreed with you in advance. This fee is transparent and reflects the value of the work they carry out on your behalf. IPLA members are committed to honesty and clarity in all financial dealings with clients.
How do I find a verified IPLA member near me?
You can search for a qualified IPLA Loss Assessor using the member directory on our website. Each member profile includes their credentials, contact details, and areas of specialism, helping you find the right expert for your situation.
What support can I expect from an IPLA Loss Assessor?
When you appoint an IPLA Loss Assessor, you gain comprehensive, end-to-end support throughout the entire claims process. From preparing and submitting your claim to guiding you through complex or stressful procedures, your Assessor is there to protect your interests. They will negotiate directly with the insurance company or their representatives on your behalf to secure the best possible settlement and will also assist in resolving any disputes or delays that may arise.
IPLA Information

Insurance Claim Information

More information and guides to help navigate insurance claims:

The True Cost of Not Using a Loss Assessor in Your Insurance Claim

The True Cost of Not Using a Loss Assessor in Your Insurance Claim

When disaster strikes—whether through fire, flood, storm damage or theft—filing an insurance claim is often one of the first steps…
Why Business Owners Should Always Use a Loss Assessor for Claims

Why Business Owners Should Always Use a Loss Assessor for Claims

When disaster strikes your business—whether it’s fire, flood, theft, or operational interruption—the consequences can be far-reaching.
Can a Loss Assessor Help with Fire/Flood/Storm Damage Claims?

Can a Loss Assessor Help with Fire/Flood/Storm Damage Claims?

When your property suffers significant damage from a fire, flood, or storm, the physical and emotional toll can be overwhelming.